English article: Deaf travel agent makes trips easier for disabled

July 14, 2016

Excerpts: 

Travel agent Koichi Katagiri, 37, provides the deaf customer with information through sign language at H.I.S. Co.’s head office in Shinjuku Ward, Tokyo.

He, who has had difficulty hearing since birth, works at the Universal Tourism Desk section, which helps anyone enjoy traveling, regardless of disabilities or physical conditions by proposing safe, comfortable plans that can meet each customer’s needs.


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