When elevator suddenly stops, e-mailing possible for Deaf person for help

Yokohama-shi, Kanagawa Prefecture near Tokyo made sure that a Deaf/deaf person can contact with a watch room by sending an e-mail when an elevator stops all of sudden because of accident such as an earthquake, from June 17. 

Three out of 110 elevators in the city are available. The notice is shown in the elevator : "Emergency could be informed to an elevator watch office, using  the e-mail address for urgent communication." (photo)

This effort was carried out after a Deaf user pointed out; "The contact makes through only telephone in an elevator when it stops." 

Japanese source:

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