Credit union clerks learn how to offer service by sign language

June 21, 2016

Following "Kobe-shi Sign Language Regulation" effective in April, 2015, recently a sign language class was held at Himeji Credit Union Kobe West Branch Office located in Kobe-shi, Hyogo Prefecture near Osaka, aiming at learning how to communicate with the clients who are hearing-impaired. (photo)

27 sales clerks learned the way of the communication by sign language. The branch office has asked the Hearing Impairment Welfare Society in the city to provide a class, which came true.

There are 2,013 hearing-impaired people at the city according to Kobe-shi. The number of registered interpreters is 118. A participant of an interpreting training lecture is increasing, but it is difficult to secure more interpreters.

Japanese source:

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