Hotel in Tokyo advances barrier free environment for Deaf guest

May 6, 2016

With Tokyo Olympics and Paralympics to be held in 2020 airline companies and a hotel are expanding service to persons with disabilities.

Keio Plaza Hotel in Shinjuku, Tokyo started a video remote interpreting service for the guests on May 1.

The hotel also prepares five tablet terminals and lends one to a guest for free of charge. With it  the guest can use the Internet for communication between 8:00-21:00. Also the guest can make a procedure at the front, ask a question to the front from the guest room, talk with a staff at a guest exclusive lounge, etc. 

When The Rehabilitation World Conference was held in Tokyo in 1988, the hotel has advanced disability barrier free. In 2002, it prepared ten rooms arranged equipment according to the disability such as a table meeting the height of the wheelchair, the bowl to feed a guide dog, the sensor ceiling luminaire switches in response to the knock on the door of a guest room.

Japanese source:

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