September 24, 2015
A Deaf customer (right) communicates with
a clerk by writing beside the Ear Mark.
Ehime Bank at Matsuyama-shi, Ehime in western Japan installed a bulletin board with a symbol of an ear, the "Ear Mark," in all open desks in September. This symbol shows communication accessibility, such as writing, for a Deaf/deaf customer at the bank.
Ehime Bank installed the Ear Mark board in total of 114 branch banks as well as the main office, providing a service with the use of a writing board, too (picture).
Ehime Bank officials said, "We hope Deaf/deaf customers feel free to use our service."
Information on the "Ear Mark":