Legal counseling system needs to improve Deaf accessibility

April 22, 2015

Hyogo Prefecture:

The prefecture next to Osaka has begun a free legal counseling service to support a person with disabilities in April. 

Dissatisfaction is voiced to the service from disability organizations, because the system accepts only by telephone. They said that they want the prefecture to improve immediately in order to answer with a fax and an e-mail. 

Officials of the Prefecture Welfare Division for the Physically Challenged said, "As our lawyer has no experience in consultation using a fax, the legal counseling service has started only by telephone first. We will change the method to meet the communication needs of the Deaf from May".


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