Card major companies meet the Deaf needs for inquiry

May 3, 2015   

For persons with hearing loss, two card major companies, Sumitomo Mitsui Card and JCB, have begun the service that they accept by a question on theft and loss of a card by means of a video remote interpreting service in April.

Both the companies use "Plus Voice", a video remote interpreting service, setting up a special account of "Skype", a free communication application "LINE", etc.

The inquiry to the company using the special account is free, while the call is charged.


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