Support sheet for Deaf persons or foreigners installed in city office in eastern Japan

October 10, 2014

As a part of improvement in citizen service, the "support sheet" was installed in a receptionist and each desk of the Fukui City Office in Fukui Prefecture on October 10, aiming at easy communication to advance the administrative procedure for a Deaf person or a foreigner.

The support sheet displays 24 items for check at the desk, such as the purpose of the visit to the city office, and the issue of an identification card, in four languages, Japanese, Chinese, English, and Portuguese, which the visitor conveys an intention by pointing some items on the sheet.

Such a measure is for the first time in a self-governing body within the prefecture. The City plans to add more check items in the "support sheet" upon a request.

Japanese source:

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