Petition for caption at USJ amusement in Hyogo Prefecture

Staff members collect signatures in quest of captioning of the attraction at Universal Studio Japan located in Osaka. 

August 17, 2013

The staff of a non-profit organization LIC located in Nishinomiya-shi, Hyogo Prefecture, which dispatches a sign language interpreter, etc., conducted the signature campaign in quest of captioning the attraction programs in "Universal Studios Japan" in Osaka.

Although there is an audio information of the attraction of USJ, there is no accommodation for the Deaf/deaf visitors, who complain that they don't understand what is going on in the attraction.

LIC arranged the USJ tour for the Deaf/deaf two years ago. The audio information on the attractions was inputted into the staff's smart phone in advance in order to get the participants to see the caption on the smart phone in accordance with the timing into which the sound flows.

Fifteen of 19 participants between the 20's and 50's said, "If there is accessibility to the attraction, I would like to come."

Tokyo Disneyland in Urayasu-shi, Chiba Prefecture has offered a service for the Deaf/deaf visitor such like the small monitor with caption is lent out for some of the attractions.

In July, last year and afterwards, the LIC staff submitted the petition to USJ in quest of such accommodation, began signature campaigns since March, this year in Osaka and Kobe, and collected 4000 or more signatures.

On the other hand, the USJ public relation staff explained, "We have at least a request from a Deaf person for caption every year.  We are considering various barrier-free services. We currently offers the half-discounted ticket for both a person with disability and the person who accompanies him."

The Disability Discrimination Dissolution Law, which was enacted in June, this year, states that the private section is asked for "reasonable accommodation" so that a person with disability hardly feels any barriers in daily life.

Japanese source:

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