|Operator (left), Deaf person and staff (right)|
June 4, 2013
According to the Press Releases of JR East Japan, the remote sign-language interpreting service using a tablet computer will be carried out as an experiment.
With the use of the TV phone function of an "iPad," the remote interpreting will be performed.
When the Deaf person who wants to ask a question comes, the JR East Japan staff connects iPad to a call center.
When the Deaf person asks a question in sign language toward a screen, an operator will interpret it for the staff.
And then what the staff answers will be interpreted by the operator for the Deaf person.
The service will be provided at an information center, a general guide counter, etc. at train stations on Yamanote Line which runs in Tokyo, starting on June 17, 2013 through March 31, 2014. The operation hours: 9:00-17:00.