|JR East starts a trial visual remote interpreting service in Tokyo. |
The Japan Times reports on East Japan Railway Company's trial on a visual remote interpreting service.
"East Japan Railway Co. began testing a sign-language interpretation service in Tokyo on Monday using a videophone application on an Apple iPad tablet for the hearing-impaired.
"The application allows passengers at information booths to use sign language and ask questions to a call-center operator via the iPad. The operator then orally relays the questions to a JR information guide before using sign language to return the guide’s answers to the passenger."
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