March 21, 2012
The All Nippon Airways (ANA) Sales will start a video relay service on April 2 for those who can't use a telephone because of deafness.
ANA will provide the service in cooperation with the Plus Voice, which has proposed the dissolution of a communication barrier through the use of information and communication technology in the welfare field.
ANA, which has taken communication by FAX or e-mail until now, will be able to respond to a request of a travel in real time by introducing the new service.
Japanese original article: