Airline to start "video relay service" for the Deaf in April

March 21, 2012

The All Nippon Airways (ANA) Sales will start a video relay service on April 2 for those who can't use a telephone because of deafness.

ANA will provide the service in cooperation with the Plus Voice, which has proposed the dissolution of a communication barrier through the use of information and communication technology in the welfare field.

ANA, which has taken communication by FAX or e-mail until now, will be able to respond to a request of a travel in real time by introducing the new service.

Japanese original article:

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