City hall staff trained in sign language to improve the service in Kushiro City, Hokkaido

The sign language training for the staff in charge of the over-the-counter service in the Kushiro City hall started on October 14.

It is the first attempt for the city, located in the northern island of Japan, aiming that the staff works for better service to Deaf consumers when they come to the city hall.

The city has allocated the interpreters in the main government building, the Kushiro City welfare center for persons with disabilities, and the City Hospital.

The "sign language training" was added to the enforcement project of the staff training this year for the effective communication with the Deaf consumers for the better service.

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